Privacy Policy - Kitty Catbliss

1. Introduction

At KittyCatBliss.com (“we,” “our,” or “us”), your privacy and the protection of your personal data are of utmost importance to us. We are committed to processing your information transparently, securely, and in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines how we collect, use, share, and safeguard your personal data when you use KittyCatBliss.com, and describes your rights and choices concerning your personal information.

2. Scope of This Privacy Policy and Data Controller

This Privacy Policy applies to all personal data collected through our website, KittyCatBliss.com, and any related services, features, emails, and communications. For the purpose of the GDPR and CCPA, KittyCatBliss.com is the “data controller,” meaning we determine the purposes and manner in which your personal data is processed.

If you have any questions or concerns regarding our practices or your data, please contact us at [email protected].

3. Categories of Data We Process

To provide, maintain, and improve our services, and to comply with legal obligations, we process the following categories of personal data:

a. Usage Data: Includes information about how you use KittyCatBliss.com such as IP address, browser type, operating system, referral sources, byte-transfer statistics, session time stamps, and interaction logs.

b. Account Data: Includes personal identifiers, such as your full name, billing/shipping address, email address, contact number, account credentials, and registration details.

c. Profile Data: Includes your preferences, behaviors, product reviews, purchase history, wishlists, and site interaction patterns.

d. Communication Data: Includes email communications, support tickets, chat interactions, customer surveys, and any other contact history through [email protected] or on-site forms.

e. Technical Data: Includes device type, device identifiers, configurations, language settings, system logs, and other technology used to access our website.

f. Transaction Data: Includes details of purchases or payments made on KittyCatBliss.com, including payment method, shipping details, order details, and related billing information. We do not store full credit card details; such data is handled via secure third-party payment processors compliant with PCI DSS standards.

g. Preference Data: Includes your marketing communication preferences, interests in our products or services, and opt-in consents for receiving newsletters or promotional material.

4. Legal Bases for Processing

We rely on the following lawful bases under the GDPR for processing personal data:

– Consent: For sending newsletters, marketing emails, and placing non-essential cookies.
– Contractual necessity: For account creation, order fulfillment, and customer communication where required to perform our service.
– Legitimate interests: For website security, fraud detection, analytics, service improvement, and user personalization, provided such interests are not overridden by your fundamental rights.
– Legal obligation: For complying with applicable financial, tax, and consumer protection laws.

Under the CCPA, we do not sell personal data as defined under the Act and process your personal data solely for business purposes as permitted therein.

5. Your Rights

You have the following rights under data protection laws:

– Right of Access: To request a copy of the personal data we hold about you.
– Right to Rectification: To request correction of inaccurate or incomplete personal details.
– Right to Erasure (“Right to be Forgotten”): To request deletion of your data under circumstances where lawful grounds allow.
– Right to Restrict Processing: To limit how we use your data under certain conditions.
– Right to Data Portability: To receive personal data you provided in a structured, commonly used format and transfer it to another controller.
– Right to Object: To object to our processing based on legitimate interests or for direct marketing.

To exercise your rights, please contact us at [email protected]. In some circumstances, we may need to verify your identity to process your request.

California residents may also designate an authorized agent to exercise these rights on their behalf, subject to applicable verification procedures as required by the CCPA.

6. Security Measures

We implement robust security practices to protect your data, including:

– Data encryption in transit and at rest using industry-standard protocols (e.g., HTTPS, TLS).
– Access control and role-based restrictions limiting data accessibility to authorized personnel only.
– Regular backups and secure storage of essential data.
– Security audits and vulnerability assessments.
– Staff training on privacy and data protection best practices.

7. International Data Transfers

If you are located outside the United States, please note that your data may be transferred to and processed in countries that do not provide the same level of data protection laws as within the European Economic Area (EEA). Where such transfers occur, we use standard contractual clauses approved by the European Commission and ensure adequate safeguards are in place.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or regulatory requirements:

– Account Data: Retained while your account is active and for up to 6 years after closure.
– Transaction Data: Retained for a minimum of 7 years in compliance with tax and accounting obligations.
– Communication Data: Retained for up to 3 years following the last contact made.
– Usage and Analytics Data: Retained for up to 2 years to improve service performance and user experience.
– Preference and Marketing Data: Retained until you opt out or withdraw consent, or up to 2 years from the last interaction.

9. Cookie Policy

KittyCatBliss.com uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your browser or device during website visits. We use:

– Essential Cookies: Necessary for the functioning of our website (e.g., account login, shopping cart).
– Functional Cookies: Enhance personalization, remembering your choices and settings.
– Analytics Cookies: Help us analyze how visitors interact with our website (e.g., Google Analytics).
– Performance Cookies: Improve the speed and performance of site features.

10. Cookie Management and Compliance

You can manage cookie preferences through your browser settings or by using our cookie consent management tool, where available. In accordance with GDPR requirements, we obtain your explicit consent before placing non-essential cookies. California residents can exercise their rights under the CCPA by clicking “Do Not Sell My Information” when applicable.

We honor browser-based opt-out signals (e.g., Global Privacy Control) as mandated under the CCPA.

11. Children Under 13

KittyCatBliss.com is not directed to individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If a parent or guardian becomes aware that a child under 13 has provided us with personal data, they should contact us immediately at [email protected]. We will delete such data promptly upon confirmation.

12. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify users via a prominent notice on our website to ensure you are aware of what information we collect and how we use it. We encourage you to review this policy regularly for the most current practices.

13. Contact Us

If you have any questions, requests, or concerns related to this Privacy Policy or about how KittyCatBliss.com processes your personal data, please contact us at:

Email: [email protected]

We are committed to maintaining your trust and fully complying with relevant privacy laws, including the GDPR and the CCPA. If you believe that your privacy rights have been violated or have unresolved concerns, you may also lodge a complaint with your local data protection authority.

Thank you for trusting KittyCatBliss.com with your information.