Privacy Policy - Kittycatbliss

1. Introduction

At KittyCatBliss.com, we prioritize and safeguard the privacy of our users. We are committed to maintaining the highest standards of data protection in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and store your information, all while upholding your individual rights and freedoms concerning your personal data.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all visitors, customers, and users of kittycatbliss.com and any related services. KittyCatBliss.com, whose contact email is [email protected], operates as the Data Controller under GDPR and the Business under CCPA, meaning we determine the purposes and means of processing personal information collected through our website and associated services.

3. Categories of Data Processed

We may collect, process, and store the following categories of personal data:

a. Usage Data:
Includes information about how you use our website, such as IP address, browser type, operating system, referral source, length of visit, page views, and navigation paths.

b. Account Data:
Includes information you provide when creating an account, such as your full name, billing and shipping address, email address, phone number, and login credentials.

c. Profile Data:
Includes user preferences, purchase history, browsing behavior, saved items, and other profile-related insights.

d. Communication Data:
Includes records of your interactions with us, such as customer support requests, contact form submissions, email correspondence, and chat history.

e. Technical Data:
Includes details about your device, browser settings, hardware identifiers, language preferences, and system configurations.

f. Transaction Data:
Includes order details, payment information (processed via secure third-party providers), billing and shipping information, and order-related communications.

g. Preference Data:
Includes your marketing communication preferences, notification settings, product interest selections, and opt-in or opt-out consent flags.

4. Legal Bases for Processing

We process your personal data under the following lawful bases, as applicable:

– Consent: Where you have explicitly agreed to the processing of your personal data (e.g., for marketing communications).
– Contractual Necessity: When processing is required to perform a contract with you or take pre-contractual steps at your request.
– Legal Obligation: When we are legally required to process your data, such as for tax or regulatory compliance.
– Legitimate Interests: To pursue our legitimate business interests, provided these do not override your fundamental rights and freedoms (e.g., improving services, fraud prevention, user analytics).

5. Your Rights

Subject to applicable law, you have the following rights concerning your personal data:

a. Right of Access: You have the right to request access to the personal data we hold about you.

b. Right to Rectification: You may request that we correct inaccurate or incomplete personal data.

c. Right to Erasure (“Right to be Forgotten”): You may request deletion of your data where lawful grounds apply.

d. Right to Restriction: You may request we limit processing of your data in certain circumstances.

e. Right to Data Portability: You have the right to receive your data in a structured, commonly used format and transmit it to another controller.

f. Right to Object: You may object to certain types of processing, including automated decisions and direct marketing.

g. Right to Withdraw Consent: You may withdraw previously granted consent at any time.

To exercise any of the above rights, please contact us at [email protected].

6. Security Measures

We implement appropriate technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Measures include:

– End-to-end encryption (SSL/TLS) during data transmission
– Access control and role-based permissions
– Secure storage of sensitive information
– Regular system backups and incident response strategies
– Ongoing staff training in data protection best practices

7. International Transfers

Wherever personal data is transferred outside of your jurisdiction, including to countries that may not have the same level of data protection as your own, we ensure appropriate safeguards are in place. These may include Standard Contractual Clauses, adequacy decisions, or approved certification mechanisms to ensure that your data remains protected in accordance with GDPR requirements.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting, or reporting obligations. Retention periods vary by data category:

– Usage and Technical Data: up to 12 months
– Account and Profile Data: retained as long as the account is active and up to 6 years thereafter
– Communication Data: up to 3 years for support or audit purposes
– Transaction Data: up to 7 years in accordance with financial regulations
– Marketing Preference Data: retained until you update your preferences or withdraw consent

9. Cookie Policy

KittyCatBliss.com uses cookies and similar tracking technologies to provide a tailored user experience. Cookies fall into the following categories:

a. Essential Cookies: Necessary for proper website functionality (e.g., login, cart management).

b. Functional Cookies: Enhance user experience by remembering preferences.

c. Analytics Cookies: Collect aggregated, anonymized data to understand website usage and performance.

d. Performance Cookies: Optimize load times, responsiveness, and user interaction patterns.

10. Cookie Management & Compliance with GDPR and CCPA

Users visiting kittycatbliss.com can manage their cookie preferences at any time through our Cookie Settings panel, accessible from the footer of our site. Your consent is required for non-essential cookies in compliance with GDPR.

Under CCPA, California residents may exercise their right to opt-out of the sale or sharing of personal information through our “Do Not Sell or Share My Personal Information” link provided on the homepage.

You may also control or delete cookies via browser settings; however, disabling essential cookies may impair website functionality.

11. Special Protections for Children Under 13

KittyCatBliss.com does not knowingly collect or solicit personal data from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us immediately at [email protected], and we will take steps to remove the data.

12. Policy Updates & User Notifications

We may modify this Privacy Policy to reflect changes in our practices, legal obligations, or technological advancements. Any material change to the policy will be communicated through prominent notices on our website or via direct communication where required. We encourage users to review this policy periodically to stay informed of their rights and our obligations.

13. Contact

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, you may contact us at:

Email: [email protected]
Website: https://www.kittycatbliss.com

We are fully committed to ensuring our compliance with applicable privacy legislation including, but not limited to, the GDPR and the CCPA. If you have any concerns regarding your privacy or wish to exercise your data protection rights, please do not hesitate to reach out.